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Privacy Policy

Privacy Policy, Disclaimer, Terms of Service

Privacy Policy

Last Updated: 28/1/25

Innate Homeopathy (“we,” “us,” or “our”) values your privacy and is committed to safeguarding your personal information in compliance with Australian privacy laws. This Privacy Policy explains how we collect, use, and disclose information through our website [Your Website URL] (“Website”) and when you interact with us.

This policy aligns with the requirements of the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  1. Information We Collect

Personal Information
We may collect personal information when you voluntarily provide it to us, such as:

  • Contact Information: Your name, email address, telephone number, and mailing address.
  • Health Information: Health-related information you provide during consultations, assessments, or when requesting homeopathic advice or services.

Non-Personal Information
We may also collect non-personal information automatically, such as:

  • Usage Information: Information on your use of our Website, such as pages viewed, links clicked, and visit duration.
  • Technical Information: Data about your device, such as your IP address, browser type, device type, operating system, and access times.
  1. How We Use Your Information

We may use your information to:

  • Provide Services: Process your requests, provide consultations, and deliver homeopathy-related services.
  • Communication: Respond to inquiries, send confirmations, updates, or reminders about your appointments and services.
  • Marketing (With Consent): Send you promotional materials, updates, and offers related to our services, which you may opt-out of at any time.
  • Improvement and Analysis: Analyse and improve the functionality of our Website and services for a better user experience.
  1. Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your information under the following circumstances:

  • Service Providers: With trusted third parties that assist in our operations (e.g., payment processors, email service providers), under strict confidentiality agreements.
  • Legal Obligations: To comply with legal requirements or respond to lawful requests, court orders, or regulatory authorities.
  1. Cookies and Similar Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us understand usage patterns and personalise content. You can modify your browser settings to manage or disable cookies, though this may affect your Website experience.

  1. Data Security

We take reasonable steps to secure your personal information against unauthorised access, misuse, and disclosure, including physical, electronic, and managerial procedures. However, please note that no security measure is completely infallible.

  1. Your Rights

Under the Australian Privacy Act, you have certain rights regarding your personal information:

  • Access and Correction: You may request access to and correction of your personal information.
  • Anonymity and Pseudonymity: Where lawful and practical, you may interact with us anonymously or use a pseudonym.
  • Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

If you wish to exercise any of these rights, please reach out using the contact details below.

  1. Cross-Border Disclosure

In certain situations, we may disclose your information to service providers located outside Australia. We will take reasonable steps to ensure that overseas recipients handle your personal information according to the standards required under Australian law.

  1. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  1. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

  1. Children’s Privacy

Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect information from children. If we learn of information inadvertently collected from children, we will promptly delete it.

  1. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date and post the amended policy on this page. Your continued use of our Website signifies your acceptance of any changes.

  1. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Innate Homeopathy
Email: admin@innatehomeopathy.com.au
Address: 529 Crossmaglen Rd Bonville NSW Australia 2450
Phone: +61468966090

 

Disclaimer

The information on this website is provided for general informational purposes only and does not constitute medical or professional advice. Homeopathy is considered a complementary or alternative treatment in Australia and is not intended to replace conventional medical care. The content on this site, including text, graphics, and other material, is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider regarding any medical conditions or treatments.

Homeopathic services and products on this website are not regulated by the Therapeutic Goods Administration (TGA) and may not have undergone testing to verify safety, efficacy, or quality. Individual results may vary, and no guarantees are made regarding effectiveness. This website does not make therapeutic claims, and any suggested benefits from homeopathic products should not be interpreted as medical advice.

If you are currently undergoing medical treatment or taking prescribed medication, consult your doctor before beginning any complementary therapy, including homeopathy. Use of this website and reliance on any information provided is at your own risk. The owners, practitioners, and affiliates of this website disclaim all liability for any adverse effects, injuries, or outcomes resulting from the use of information or products offered here.

By using this website, you acknowledge and agree to these terms.

Terms of Service for Innate Homeopathy

Last updated: 26/1/25

Welcome to Innate Homeopathy (“the Website”), operated by Innate Homeopathy. These Terms of Service (“Terms”) govern your access to and use of the Website, services, content, and functionality provided on the Website. Please read these Terms carefully before accessing or using our services.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. Use of the Website

1.1 Eligibility: You must be at least 18 years old to use our Website. By using this Website, you affirm that you are of legal age to enter into these Terms and agree to abide by them.

1.2 Health Disclaimer: The information provided on this Website is for educational purposes only and is not intended as medical advice. Homeopathy is a complementary therapy and should not be considered a replacement for professional medical diagnosis or treatment. Always consult with a qualified healthcare provider before making decisions related to your health.

1.3 No Doctor-Patient Relationship: Your use of this Website does not establish a doctor-patient relationship between you and Innate Homeopathy. Any communication via the Website does not constitute a professional relationship.

1.4 Use Restrictions: You may not use the Website for any illegal or unauthorized purposes, or to engage in activities that would harm or interfere with the Website’s functionality.

2. Content and Intellectual Property

2.1 Ownership: All content, images, text, design, software, and other material on the Website (collectively, “Content”) are the intellectual property of Innate Homeopathy, unless otherwise stated. You may not use, modify, distribute, or reproduce any Content without our express written permission.

2.2 User Submissions: By submitting comments, questions, or other materials to the Website, you grant Innate Homeopathy a worldwide, non-exclusive, royalty-free, and perpetual license to use, display, reproduce, modify, and distribute your submission in any media.

3. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources. These links are provided for your convenience, and Innate Homeopathy is not responsible for the content or services provided by third parties. Your interactions with third-party sites are solely between you and the third party.

4. Limitation of Liability

4.1 No Guarantees: Innate Homeopathy makes no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content or services offered on the Website.

4.2 Limitation of Damages: To the fullest extent permitted by law, Innate Hoemopathy shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or services.

5. Indemnification

You agree to indemnify, defend, and hold harmless Innate Homeopathy, its employees, directors, officers, and agents from and against any claims, damages, liabilities, costs, or expenses arising from your use of the Website or your violation of these Terms.

6. Privacy Policy

Your use of the Website is also governed by our [Privacy Policy], which can be accessed [here]. Please read the Privacy Policy carefully to understand how we collect, use, and disclose information from our users.

7. Termination

Innate Homeopathy reserves the right to terminate or suspend your access to the Website at any time, with or without notice, for any reason, including breach of these Terms.

8. Governing Law

These Terms and any disputes arising from your use of the Website will be governed by state and federal law, without regard to its conflict of law principles.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any such changes constitutes your acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at admin@innatehomeopathy.com.au

By using this Website, you acknowledge that you have read and agree to these Terms of Service.

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